Company Profile
Overview
ASHLAR Service Group
is a proud member of Hotel Cleaning Services, Inc.,
one of the largest hotel cleaning services in the United
States, providing premier cleaning and staffing services to
hotel resorts and commercial facilities. The ASG success
story started in 1983 when founder, John Knoepker,
established the company in Kansas City, MO. With a
vision for reshaping the cleaning service industry after a
few years he helped ASG become a successful facilities
service leader. Our corporate headquarters are located in
Phoenix, Arizona with regional offices in Aspen, Austin,
Denver, Kansas City, Los Angeles, Orlando, Salt Lake City,
San Diego, Sedona, Palm Springs, and Tucson.
Today ASHLAR Service Group
offers a menu of services to building owners, facilities,
world class hotels, resorts, and restaurants around the
country. Represented in 13 cities across the nation,
ASG has good cause to celebrate over two decades of success.
About Us
ASHLAR Service Group’s
continual mission to diversify is enabling
ASHLAR to occupy key market positions and to conquer new
business sectors. Nationally, the company has reached a size
where the highest quality standards are an essential
requirement. Our clients demand fresh proof of performance
on every assignment. We are called upon to live up to our
quality claim day after day—all over the United States.
The ASG
standard of excellence began with a few core values that
have not changed over the years:
+ Uncompromised Performance
+ Experience & Training
+ Exceptional Account Management
+ Outstanding Customer Service
Management
ASHLAR Service Group's
depth of experience is one of the most
compelling reasons for our growing presence in the service
marketplace. At every level, our management is comprised of
seasoned professionals with extensive experience in their
respective fields. The ASG management team is readily
accessible to address the service concerns of our customers
in a responsible, proactive manner. Should your company
decide to broaden its scope of service requirements beyond
the plans outlined in this proposal, ASHLAR Service Group
will provide an integrated service program to meet these
augmented specifications.
Minority Status
Ashlar Service Group is a minority and woman-owned business
enterprise. With over 1200 dedicated employees in our
workforce we can handle any job regardless of size or
complexity. We provide a national presence with a personal
touch.
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Why Choose ASHLAR? |
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It’s easy to claim “We offer superior services”.
But we know actions speak louder than words, so hear
from our clients how we’ve delivered on our promises:
We offer savings:
“I brought HCS with me from The Aspen St
Regis Resort last year because I saw their savings,
quality of performance, and their capacity to
consistently exceed the expectations of a five diamond
resort”
Patrick Dahms, Hilton
We will treat you like partners:
“We’ve enjoyed our partnership with HCS. We look forward
to a continued partnership with an organization that
meets and exceeds our expectations.”
Brent M. DeNardo, Sheraton
We will be responsive:
“The staff has proven to very
dependable; they do an exceptional job and are a
pleasure to work with. The Sedona Area Manager and
National Client Development Manager have always met our
housekeeping needs, even with short notice.”
Jill Madzik, Enchantment Resort, Mii
Amo Spa
We offer superior account management:
“They've repeatedly impressed us with
their commitment to excellence and drive to exceed our
expectations. It’s been a pleasure working with the
Account Manager for our property. Our weekly meetings
have led to great results.”
Leo Percopo, GM, Sheraton
We deliver consistent quality:
“I needed a company that I could trust
for floors, to preserve and keep them looking beautiful.
My main requirement is that these floors never look like
they need to be cleaned or buffed. They have never let
me down.
Donna Jacobs, ATRIA Senior Living Group
We deliver professionally trained staff, with low
turnover:
“I am amazed at the lack of turnover. I
know I have a partner who cares about what I care about.
They have gone above and beyond the scope of the
contract to meet our need.
Rick Schatz, Phoenician Resort & Spa
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